Supplier pages establish published capabilities, terms or tariffs—not independent outcome verification. Prices and documentation can change; retain a dated copy with the procurement file.
Software, integrations and pricing
- ServiceM8 — UK Phone plans. https://www.servicem8.com/uk/phone
- ServiceM8 — Introducing the Phone Agent. https://support.servicem8.com/help-center/servicem8-add-ons/servicem8-phone-agent/introducing-the-servicem8-phone-agent
- ServiceM8 — Quote Follow Up Automation. https://support.servicem8.com/help-center/servicem8-add-ons/automation/quote-follow-up-automation
- ServiceM8 — Launch archive. https://blog.servicem8.com/category/launch/
- Commusoft — API introduction. https://developer.commusoft.com/
- Commusoft — API authentication. https://developer.commusoft.com/authentication-1985209m0
- Commusoft — Webhooks. https://developer.commusoft.com/webhooks-2114965m0
- Commusoft — Service reminder workflow documentation; confirm current UK availability and plan. https://www.commusoft.us/jobs/service-reminder-software/
- Simpro — Notifications and quote due-date alerts. https://www.simprogroup.com/blog/automate-communications-with-supercharged-notifications
- Simpro — Premium 25.2.6 release documentation. https://helpguide.simprogroup.com/Content/Releases/25.2.6.htm
- Joblogic — API terms. https://www.joblogic.com/api-terms/
- Online Marketing Help — HVAC voice-agent scope and tariffs. https://onlinemarketinghelp.co.uk/ai-voice-agents/heating-hvac
- AnswerConnect — UK published plans. https://www.answerconnect.co.uk/plans-direct
Safety and heat-pump scheme guidance
- Gas Safe Register — Your guide to gas safety. https://www.gassaferegister.co.uk/media/3570/32492_gsr_lit_guidetosafety_a5_aw1_l6p12-21v1-2.pdf
- HSE — Gas safety: landlords and letting agents. https://www.hse.gov.uk/gas/domestic/faqlandlord.htm
- Ofgem — Boiler Upgrade Scheme installer guidance. https://www.ofgem.gov.uk/guidance/boiler-upgrade-scheme-guidance-installers
- Ofgem — Boiler Upgrade Scheme property-owner guidance. https://www.ofgem.gov.uk/environmental-and-social-schemes/boiler-upgrade-scheme-bus/property-owners
- GOV.UK — BUS approved standards, grant categories and grant levels. https://www.gov.uk/government/publications/boiler-upgrade-scheme-regulations-approved-standards-grant-categories-and-grant-levels
Privacy, marketing and security
- ICO — Identify direct marketing. https://ico.org.uk/for-organisations/direct-marketing-and-privacy-and-electronic-communications/direct-marketing-guidance/identify-direct-marketing/
- ICO — Electronic-mail marketing rules. https://ico.org.uk/for-organisations/direct-marketing-and-privacy-and-electronic-communications/guidance-on-direct-marketing-using-electronic-mail/how-do-we-comply-with-the-pecr-electronic-mail-marketing-rules/
- ICO — Plan direct marketing, including automated telephone calls. https://ico.org.uk/for-organisations/direct-marketing-and-privacy-and-electronic-communications/direct-marketing-guidance/plan-direct-marketing/
- ICO — Lawfulness in AI. https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/artificial-intelligence/guidance-on-ai-and-data-protection/how-do-we-ensure-lawfulness-in-ai/
- ICO — Controller–processor contract requirements. https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/accountability-and-governance/contracts-and-liabilities-between-controllers-and-processors-multi/what-needs-to-be-included-in-the-contract/
- ICO — When a DPIA is required. https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/accountability-and-governance/data-protection-impact-assessments-dpias/when-do-we-need-to-do-a-dpia/
- ICO — Monitoring methods, including telephone recording. https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/employment/monitoring-workers/specific-data-protection-considerations-for-different-ways-or-methods-of-monitoring-workers/
- ICO — Restricted international transfers. https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/international-transfers/a-guide-to-international-transfers/are-we-making-a-restricted-transfer/
- ICO — DUAA implications for organisations, updated 19 June 2026. https://ico.org.uk/about-the-ico/what-we-do/legislation-we-cover/data-use-and-access-act-2025/the-data-use-and-access-act-2025-what-does-it-mean-for-organisations/
- NCSC — Prompt injection is not SQL injection. https://www.ncsc.gov.uk/blog-post/prompt-injection-is-not-sql-injection
Operational role evidence
- Barlows — Service Coordinator and Scheduler role. https://www.barlowsuk.co.uk/careers/service-coordinator-scheduler-high-wycombe/
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