Direct questions

6. How much does an AI receptionist cost in the UK?

There is no defensible single market price: compare the published plan, required software, implementation and actual usage together. The examples below illustrate different purchasing models, not a cheapest-to-best ranking.

Selected published prices checked on 27 October 2026

Supplier and option Published charge Included usage and important qualification
ServiceM8 Phone Connect Plus £25/month 500 call minutes and AI Phone Agent listed; verify the required main subscription, tax treatment and complete terms. (servicem8.com)
Online Marketing Help, HVAC Starter £249/month plus £795 setup, excluding VAT 300 minutes; 60p/minute overage. The published Starter scope excludes CRM writing and live transfers. (onlinemarketinghelp.co.uk)
Online Marketing Help, HVAC Growth £449/month plus £1,295 setup, excluding VAT 500 minutes; 60p/minute overage; broader published integration and transfer scope. (onlinemarketinghelp.co.uk)
AnswerConnect Entry, human comparator £205/month plus £49.99 setup 150 minutes; £1.75/additional minute. Confirm VAT treatment and handling scope in the quotation. (answerconnect.co.uk)

These are not like-for-like services. A software add-on does not necessarily include workflow design, data cleanup, supervised implementation or managed support.

Request a written price for your call distribution, not simply your average month. Include a normal month, a seasonal peak and an unusually busy week. Do not assume that an allowance described as telephone minutes includes every charge generated by the proposed system.

Sources cited on this page

  1. servicem8.com ↗www.servicem8.com
  2. onlinemarketinghelp.co.uk ↗onlinemarketinghelp.co.uk
  3. answerconnect.co.uk ↗www.answerconnect.co.uk
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