Market data and deal flow

How much do AI receptionists and automation agencies cost in the UK?

Published offers span low-cost software add-ons, managed call handling and separately scoped integration projects. They are not interchangeable products. The examples below are a purposive procurement sample, not a representative price survey or supplier ranking.

Price observation date: 27 October 2026. The commercial pages are generally undated. Confirm prices, VAT, availability and contractual terms in a written quotation. An unspecified charge is unknown, not zero.

Supplier and offer Advertised price Published allowance or scope Purchasing caveat
ServiceM8 core software Paid plans £25–£269/month Paid plans advertise unlimited users; job allowances vary by tier. (servicem8.com) Base job-management subscription, not a bespoke integration project. VAT treatment was not established from the extracted page.
ServiceM8 Phone Connect Plus £25/month; Unlimited £119/month Connect Plus advertises 500 call minutes and AI Phone Agent; Unlimited advertises unlimited call minutes and the agent. (servicem8.com) Price separately from core software. Confirm agent metering, overages, eligibility and fair-use terms.
Moneypenny AI Receptionist From £25/month AI reception with human support described on its product page. (moneypenny.com) The starting price does not establish an all-in HVAC deployment cost; obtain allowance, setup and human-escalation charges.
Online Marketing Help: HVAC Growth £449/month + VAT, £1,295 setup 500 minutes/month; £0.60 per additional minute. Managed HVAC call-handling offer. (onlinemarketinghelp.co.uk) Verify supported job-system actions and integration charges rather than relying on general booking claims.
Neura North Automation Sprint Fixed projects at £1,500, £2,000 or £2,500 Optional managed AI at £650/month. (neuranorth.co.uk) Narrow workflow project, not evidence of HVAC-specific delivery. Confirm VAT and third-party subscriptions.
PluginPip workflow automation Focused work from £2,500; connected automation from £5,000 Monitoring and improvement from £450/month. (pluginpip.co.uk) “From” prices are floors, not caps; complex systems require discovery and quotation. HVAC references remain unverified.
AnswerConnect human answering: Growth £245/month, no setup fee on this plan 250 minutes; £1.75 per additional minute; human answering. (answerconnect.co.uk) Not AI. Calls are rounded to whole-minute billing increments; confirm VAT and booking responsibilities.

Does an agency necessarily need a £2,000–£15,000 setup budget?

No universal budget threshold is supported. The observed offers include smaller fixed-price workflow projects and larger, separately scoped integrations. Native software may also eliminate part of the proposed build. The published examples support comparing scope, not declaring a market-average implementation fee. (neuranorth.co.uk)

For an AI automation agency for HVAC companies UK shortlist, request separate prices for:

  • Discovery and process mapping.
  • Data cleanup and migration.
  • Integration build and vendor access.
  • Call scripts, business rules and exception handling.
  • Testing, training and acceptance.
  • Monitoring, support and change requests.
  • Platform, telephony and message usage.
  • Documentation, export and exit assistance.

Desk recommendation: reject a bundled quote that makes it impossible to distinguish implementation work from software resale and continuing support.

Sources cited on this page

  1. servicem8.com ↗www.servicem8.com
  2. servicem8.com ↗www.servicem8.com
  3. moneypenny.com ↗moneypenny.com
  4. onlinemarketinghelp.co.uk ↗onlinemarketinghelp.co.uk
  5. neuranorth.co.uk ↗neuranorth.co.uk
  6. pluginpip.co.uk ↗pluginpip.co.uk
  7. answerconnect.co.uk ↗www.answerconnect.co.uk
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