SECTION 11 OF 12 / Follow the market

Market data and deal flow

Separate contractor-market figures, supplier claims and buying costs.

12PAGES
28SOURCES CITED
27 October 2026LAST UPDATED
Rows of outdoor heating and cooling units
Market evidence / scope matters

Different figures. Different markets.

Contractor turnover is not spending on AI. These figures have different scopes and reference periods and should not be added together or treated as comparable market sizes.

Plumbing, heating and air-conditioning installation turnover

£24.032bn, 2024

SOURCE & EVIDENCE DATE

Verified Market Size’s reproduction of ONS Annual Business Survey data; checked by that publisher 24 September 2026; ONS dataset released 26 May 2026. (verifiedmarketsize.com)

INTERPRETATION & LIMITATION

Secondary-reported official statistic. Broad contractor-industry turnover; not independently re-extracted here.

Nominal turnover growth

Approximately 3.4%, 2023–2024

SOURCE & EVIDENCE DATE

Desk calculation from the same reproduction: £23.238bn to £24.032bn; calculated 27 October 2026. (verifiedmarketsize.com)

INTERPRETATION & LIMITATION

Not inflation-adjusted; not AI-spending growth.

Registered enterprises in the category

47,050, 2025

SOURCE & EVIDENCE DATE

Tom Riley SEO’s reproduction of ONS/Nomis UK Business Counts; page reviewed 27 October 2026. (tom-riley.co.uk)

INTERPRETATION & LIMITATION

Secondary-reported count , not a verified 2026 total. VAT/PAYE-based enterprises, rather than a list of qualified agency buyers.

Enterprises with 0–4 employees

40,340, 2025

SOURCE & EVIDENCE DATE

Same secondary reproduction, reviewed 27 October 2026. (tom-riley.co.uk)

INTERPRETATION & LIMITATION

Shows why a broad company list substantially overstates the established-employer audience.

Indicative pool with at least five employees

6,710, 2025

SOURCE & EVIDENCE DATE

Desk subtraction: 47,050 − 40,340; calculated 27 October 2026 from the reported counts. (tom-riley.co.uk)

INTERPRETATION & LIMITATION

A screening denominator only. It includes larger firms and office employees, not just field engineers.

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Inside this section.

12 pages
01

What should an HVAC owner take from the market data?

Do not confuse the underlying contractor industry with the AI supplier market.

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02

How large is the underlying UK HVAC contractor market?

The defensible starting point is the broader plumbing, heating and air-conditioning installation category—not a purported census of AI-ready HVAC firms.

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03

What is the market size for AI services sold to local HVAC firms?

Current UK HVAC-specific AI supplier revenue, paid adoption and annual purchasing volume remain unknown in the evidence reviewed.

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04

Is demand growing, and which volume measures matter?

The evidence supports growing general AI use, but not a verified HVAC agency-spending growth rate.

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05

How much do AI receptionists and automation agencies cost in the UK?

Published offers span low-cost software add-ons, managed call handling and separately scoped integration projects.

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06

How do call volumes change the first-year bill?

Usage can materially change the economics of an otherwise fixed monthly proposal.

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07

Which recent deals and product launches matter to HVAC buyers?

The clearest disclosed capital activity is in field-service software, while recent product activity broadens the alternatives to bespoke agencies.

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08

Can existing job-management software replace an AI agency?

Sometimes—but compare supported actions, not marketing labels.

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09

Is there evidence that heating businesses are discussing these purchases?

Yes, but qualitative adoption signals are not market-volume evidence.

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10

What risks belong in the purchasing budget?

Budget for supervision, exception handling and data governance—not just implementation and minutes.

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Research quality & limitations

Editorial self-assessment from the research pack; these are not independent ratings or verified outcomes.

9/10buyer fit8/10depth9/10search terms7/10sources
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