The following is an invitation shortlist, not a participating panel. Published roles and relevant work support the selections; availability and conflicts still need confirming.
| Proposed interviewee | Verified relevance | Best questions to lead | Perspective to disclose |
|---|---|---|---|
| David Frise, chief executive, BESA | BESA identifies him as chief executive and includes AI within its industry programme. (thebesa.com) | Workflow priorities, contractor economics, evidence needed before buying | Trade-association perspective; request examples relevant to independent contractors |
| Kevin Morrissey, technical director, BESA | BESA identifies him as technical director and chair of its 2026 awards judging panel. (thebesa.com) | Safety boundaries, technical competence and escalation | Technical-governance perspective, not a substitute for project-specific safety review |
| Nathan Gambling, host, BetaTalk | His heating-sector podcast includes practitioner discussions and a September 2026 episode on heat pumps and AI. (betatalk.buzzsprout.com) | Heat-pump enquiry qualification, technical limits and installer workflow | Establish relevant commercial relationships before publication |
| Hazel Whicher, ServiceM8 implementation specialist | Listed in ServiceM8’s partner directory; published a practical Phone Agent setup tutorial on 19 August 2026. (servicem8.com) | Native software versus agency work, booking tests and rollout | Commercial interest in implementation services and a particular software ecosystem |
| Wendy Swash, chief operations officer, Moneypenny | Moneypenny’s leadership page identifies her operational role. (moneypenny.com) | Human versus AI answering, escalation staffing and operational workload | Represents a supplier; require independently checkable evidence |
| Jon Baines, senior data-protection specialist, Mishcon de Reya | The firm identifies him as a senior data-protection specialist, explicitly a non-lawyer. (mishcon.com) | Privacy, marketing permissions, supplier responsibilities and rights handling | Specialist commentary; contract-specific legal questions may require a solicitor |
| Dave Chismon, author of NCSC’s prompt-injection analysis | Authored NCSC guidance explaining the security implications of mixing instructions with untrusted content. (ncsc.gov.uk) | Tool permissions, malicious inputs and containment of failures | Confirm availability and capacity in which any comment is given |
| Dr Anastasia Mylona, technical director, CIBSE | CIBSE identifies her responsibility for technical strategy and building-performance expertise. (cibse.org) | Evidence quality, engineering accountability and technical sign-off | Building-services governance rather than product-specific endorsement |
Also include the people who operate and fund the workflow. For each relevant interview, invite a contractor’s office manager, service manager or finance approver to challenge the expert. Do not present an unnamed operator as an interviewed source until that interview has happened.
Sources cited on this page
- thebesa.com ↗www.thebesa.com
- thebesa.com ↗www.thebesa.com
- betatalk.buzzsprout.com ↗betatalk.buzzsprout.com
- servicem8.com ↗www.servicem8.com
- moneypenny.com ↗www.moneypenny.com
- mishcon.com ↗www.mishcon.com
- ncsc.gov.uk ↗www.ncsc.gov.uk
- cibse.org ↗cibse.org
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